Legal · Data Protection

78fb Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This page explains exactly what personal data 78fb collects from players in Bangladesh, why we collect it, how we use it, who we share it with, and what rights you have over your own information. No jargon, no runaround.

Last Updated: January 2025 🔒 Data Secure Bangladesh Players
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Our Commitments

Six Privacy Commitments 78fb Makes to Every Player

These are the core principles that guide how 78fb handles personal data for every player on the platform in Bangladesh.

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Your Data Stays Secure

78fb uses industry-standard encryption to protect all personal data stored on our systems. Your account details, payment information, and gaming history are stored securely and are never accessible to unauthorised parties.

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We Never Sell Your Data

78fb does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used only for the purposes described in this Privacy Policy — nothing more, nothing less.

Transparent Data Use

Every piece of data 78fb collects has a clear, stated purpose. We collect only what we need to operate your account, process payments, and comply with legal obligations. We do not collect data speculatively.

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You Control Your Data

78fb players in Bangladesh have the right to access, correct, and request deletion of their personal data at any time. Submit a data request through live chat and our team will respond within 30 days.

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Payment Data Protected

78fb never stores your bKash or Nagad PIN or account password. All payment transactions are processed directly through the payment provider's secure system. We only retain transaction reference numbers for record-keeping.

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Minimal Data Retention

78fb retains personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted from our systems.

01 Overview

This Privacy Policy explains how 78fb collects, uses, stores, and protects the personal data of players who register and use the 78fb platform. It applies to all players accessing 78fb through any channel — the website, the mobile app, or any other interface provided by 78fb.

By creating an account on 78fb, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This Privacy Policy should be read alongside the 78fb Terms and Conditions, which govern your use of the platform as a whole.

78fb is committed to handling personal data responsibly. We collect only what we need, use it only for stated purposes, and protect it with appropriate technical and organisational measures. If you have any questions about how 78fb handles your data, contact our support team via live chat at any time.

Plain Language Commitment: This Privacy Policy is written to be understood by real people, not just lawyers. If any part of it is unclear, contact 78fb support and we will explain it to you directly.

02 Data We Collect

78fb collects personal data from players in two ways: data you provide directly when registering and using the platform, and data that is collected automatically as you use the service. The following table summarises the categories of data 78fb collects.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Provided by you during registration or verification
Contact Data Mobile number, email address Provided by you during registration
Payment Data bKash/Nagad account number, transaction reference numbers Provided by you when making deposits or withdrawals
Gaming Activity Games played, bets placed, wins and losses, session duration Collected automatically as you use the platform
Technical Data IP address, device type, browser type, operating system Collected automatically via cookies and server logs
Communication Data Support chat transcripts, emails sent to 78fb Collected when you contact 78fb support

What We Do Not Collect: 78fb does not collect your bKash or Nagad PIN, your bank account login credentials, or any biometric data. We do not access your device's contacts, camera, or microphone unless you explicitly grant permission for a specific feature.

03 How We Use Your Data

78fb uses the personal data we collect for the following purposes. We do not use your data for any purpose not listed here without first obtaining your consent or being required to do so by law.

  • Account Management: To create and maintain your 78fb account, verify your identity, and manage your account settings and preferences.
  • Payment Processing: To process deposits and withdrawals via bKash and Nagad, verify payment sources, and maintain transaction records.
  • Platform Operation: To provide access to games, process bets, calculate winnings, and credit bonuses and cashback to your account.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the 78fb support team.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, and to apply responsible gaming tools when requested.
  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering obligations and responses to lawful requests from regulatory authorities.
  • Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the 78fb platform.

No Marketing Without Consent: 78fb will not send you promotional communications unless you have opted in to receive them. You can update your communication preferences at any time through your account settings or by contacting support.

05 Data Sharing

78fb does not sell your personal data to any third party. We share personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and are responsible for the security of data within their systems.
  • Identity Verification Providers: When identity verification is required, 78fb may share your identity documents with a third-party verification service. These providers are contractually bound to use your data only for verification purposes.
  • Regulatory Authorities: 78fb may be required by law to share certain data with regulatory or law enforcement authorities. We will only do so in response to a lawful request and will share only the minimum data required.
  • Technology Providers: 78fb uses third-party technology providers for platform hosting, analytics, and customer support tools. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.

No Third-Party Marketing: 78fb does not share your personal data with advertisers, data brokers, or any third party for marketing purposes. Your contact details will never be passed to an external marketing company without your explicit consent.

06 Cookies and Tracking

78fb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the 78fb website or use the app.

78fb uses the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience on the platform.
  • Analytics Cookies: Help 78fb understand how players use the platform so we can improve it. These collect aggregated, anonymised data about page visits and feature usage.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 78fb account. For most players, the default cookie settings provide the best experience on the platform.

No Cross-Site Tracking: 78fb does not use advertising cookies or tracking pixels that follow you across other websites. Our analytics are limited to activity within the 78fb platform itself.

07 Data Retention

78fb retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data 78fb holds:

  • Account Data: Retained for the duration of your account and for five years after account closure, to comply with anti-money laundering record-keeping requirements.
  • Transaction Records: Retained for seven years from the date of the transaction, in line with standard financial record-keeping obligations.
  • Gaming Activity Logs: Retained for three years from the date of the activity, used for dispute resolution and responsible gaming monitoring.
  • Support Communications: Retained for two years from the date of the last communication, used for quality assurance and dispute resolution.
  • Technical and Analytics Data: Retained for 13 months on a rolling basis, then deleted or anonymised.

When data reaches the end of its retention period, it is securely deleted from 78fb systems. Where data must be retained for legal reasons beyond the standard retention period, it is stored in a restricted archive and is not used for any operational purpose.

08 Data Security

78fb takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 78fb platform
  • Encryption of sensitive data stored in our databases
  • Access controls that limit which 78fb staff can access personal data, based on their role
  • Regular security assessments and penetration testing of the platform
  • Two-factor authentication options for player accounts
  • Monitoring systems that detect and alert on unusual account activity

While 78fb takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to affect your rights or freedoms, 78fb will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach.

Your Role in Security: You also play a part in keeping your account secure. Use a strong, unique password for your 78fb account, do not share your login details with anyone, and contact 78fb support immediately if you notice any suspicious activity on your account.

09 Your Data Rights

As a 78fb player, you have the following rights over your personal data. To exercise any of these rights, contact 78fb support via live chat. We will respond to all data rights requests within 30 days.

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Right of Access

Request a copy of all personal data 78fb holds about you. We will provide this in a readable format within 30 days.

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Right to Rectification

Request correction of any inaccurate or incomplete personal data 78fb holds about you.

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Right to Erasure

Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention obligations.

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Right to Restriction

Request that 78fb restricts processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.

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Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

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Right to Object

Object to processing of your data based on legitimate interests, including profiling for marketing purposes.

10 Minors and Age Verification

78fb is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration process, and 78fb reserves the right to request proof of age at any time.

If 78fb becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the personal data, and return any deposits to the payment source where possible. If you believe a minor has registered on 78fb, please contact our support team immediately via live chat so we can investigate and take action.

Parental Controls: If you are a parent or guardian and are concerned about a minor accessing online gaming platforms, we recommend using device-level parental control software in addition to relying on platform-level age verification. Visit our Responsible Gaming page for more guidance.

11 Changes to This Privacy Policy

78fb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the effective date at the top of this page. For significant changes that materially affect how we use your personal data, we will make reasonable efforts to notify active players via the platform or by email.

We encourage you to review this Privacy Policy periodically. Continued use of 78fb after the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using 78fb and contact support to close your account and request deletion of your data.

Stay Updated: Bookmark this page and check back whenever you want to confirm how 78fb is handling your personal data. The version on this page is always the current, applicable version of the 78fb Privacy Policy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 78fb handles your personal data, please contact us. Our support team is available around the clock via live chat on the 78fb platform.

For data rights requests — such as access, rectification, or erasure — please contact support via live chat and clearly state the nature of your request. We will acknowledge your request promptly and provide a full response within 30 days. In complex cases, we may request additional information to verify your identity before processing the request.

  • Support Channel: Live chat on the 78fb platform (available 24/7)
  • Response Time: Data rights requests responded to within 30 days
  • Identity Verification: May be required before processing data rights requests

We Are Here to Help: Privacy can feel complicated, but your rights are straightforward. If you are unsure what to ask for or how to ask for it, just start a live chat with the 78fb support team and explain what you need. We will guide you through the process.


Your Data, Your Trust

Play on 78fb With Confidence

Now you know exactly how 78fb handles your personal data. We keep it secure, we use it only for what we say, and we give you full control over it. Register your account today and enjoy live games, instant BDT payments, and daily cashback — all on a platform that respects your privacy.

🔒 Data Secure 💸 bKash & Nagad 🎮 Live Games 24/7